THE REDEMPTION

Prenez rendez-vous

• Any refund will not be authorised unless discrepancies are reported within 7 days of receipt
• If you change your mind, or the product is not what you expected, please contact us before returning the item.
• Unless arrangements are made with us, you would be expected to cover the cost of the return.
• Please note that no refund will be made on our Made to Order accessories and other products.
• Si vous avez des questions, n'hésitez pas à nous contacter.

Instructions pour les retour des produits prêt-à-porter

• If you wish to make a return, send us an e-mail or message us through our live chat service stating your name, address, e-mail address, order number, a specification of which item(s) the return relates to and reason for the return, preferable using our return form.
• Expédier le ou les articles pour retour dans les 7 jours suivant la date de la notification.
• You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
• Si possible, veuillez nous fournir un numéro de suivi pour l'expédition de retour.
• If a returned item is shipped internationally, mark as “RETURNED GOODS” to avoid any Custom charges. We are not responsible for any charges imposed on packages returned by Customs.
• Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.
• If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.

A noter

Any irregularities and variations in the weave of the fabric i.e. foulards, pocket squares, scarves, ties are in no way to be considered as defects. They are a characteristic of the natural fibre.

S'il vous plaît assurez-vous de lire et d'accepter la politique de retour avant de vous engager à l'achat.

Pout toute demande de renseignements:sales@suitsurmesur.com